G2 Crowd Shares Best HR Management Suites Based on Professional Reviews

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Based on more than 325 reviews from HR professionals, the inaugural Grid for HR Management Suite software, recently announced by business software review site G2 Crowd, ranks 11 products to help HR software buyers in their selections. The Grid, G2 Crowd’s software …
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Is Your Firm Creating its own Personal Talent Shortage?

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Not a month passes by without another report illustrating the full extent of the global talent war. Employers are struggling to find talent in good time, and according to the Manpower Talent Shortage Survey 2014, 50 percent of employers say that talent shortages reduce their competitiveness and productivity and impact their ability to meet client needs. But, the most telling finding from the Manpower report …
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Character vs. Personality-Based Hiring: Is One a Smarter Customer-Service Hire?

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Is one of these the smarter hire: a customer rep who will do a great job because (s)he, by dint of (psychological) personality or inclination, enjoys serving customers and clients, or one who does it from an unshakeable sense of duty at the core of his or her (moral) character?

Or …
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When Sourcing Candidates, Don’t Rely on Your Gut

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It was one of those calls.

We were talking with a client that’d purchased a Job Slot and Premium Search package with Beyond about a month prior and wasn’t happy with the response.

I began by taking the “seek to understand” approach and asked the client to explain their concerns. “Well”, the VP of HR said. “We just don’t feel like we’re getting enough …
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ZALP Launches Strategic Consulting Panel

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Leading employee referral solutions provider, ZALP, recently announced its association with four renowned industry consultants as part of its Strategic Consulting Panel, a new initiative designed to give ZALP’s clients a valuable experience before and after the implementation phase of the software.

The Strategic Consulting Panel is the first wing of ZALP’s Partner Program, which …
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Cover Letter Generators: Useful or Dishonest?

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I’ve never been bothered by the existence of resumé-writing services — you know, people who will critique your resumé (or even write the whole thing for you) for a fee. It seems, at first glance, like cheating — getting someone else to do your work for you! — but, think about it: a resumé is, at its base, a fairly objective thing. It’s simply a factual history of your career. Resumé writers aren’t falsifying any information. They’re …
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Casualizing the Labor Force: Tim Fung of Airtasker on Crowd Labor

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Tim Fung, the co-founder and CEO of Australian crowd labor platform Airtasker, has what you might call the exemplar resumé of gen Y’s multi-careerism. Fung has done finance; he was a talent agent with a celebrity management firm; he helped start Australian telecom service Amaysim — and these are just some of the highlights.

It was during his stint at …
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Campus Recruiting More Important than Ever in Today’s Business Climate

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Just a generation ago, young people graduated from college and went on to a job that turned into a lifelong career. Loyalty was a given, and there was no need to switch companies; plenty of opportunity existed for moving up the corporate ladder while increasing salary and prestige. Fast forward to our current reality–the post-recession VUCA era, where we simply cannot expect stability and permanence in the …
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4 Interview Questions to Identify Top Performing Salespeople

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A great salesperson has a unique combination of skills—a combination that is difficult to find and just as difficult to interview for. They have to balance persuasion with likability, relationship quality with quantity, and your company’s reputation with the need to make the sale. And this is just the beginning.

So how do you screen for qualities like these? The answer is: very carefully. Like hiring for any …
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How the Rise of Privacy in Social Media Will Change the Way We Think About Employees

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Social media has by and large been a boon to recruiters and HR professionals. Once upon a time, employers had fairly scant information about the candidates they came across. Resumés reported professional highlights, and employers could glean some small insights into a candidate’s personality via interviews and behavioral assessments. If you were lucky, a professional reference might offer some useful insight into a candidate’s career history.

For the most part, candidates were in control of the …
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Frank T. Mitchell